Mumbai: Firstsource Solutions Limited (NSE: FSL, BSE: 532809) has announced a strategic partnership with Guidehealth to advance AI-enabled value-based care for health plans.
This collaboration aims to deliver measurable value for members and providers by accelerating the adoption of next-generation, outcome-driven care models and preventive health strategies.
AI-Enabled Value-Based Care: Combining Innovation and Expertise
Firstsource, recognized as a Front-Runner in Generative AI for Healthcare Payers by Everest Group, brings its AI-first approach powered by the proprietary relAI suite and UnBPO transformation model.
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By embedding AI into healthcare operations, the company enables streamlined processes, enhanced member engagement, and improved health outcomes through intelligent, interoperable platforms.
Guidehealth offers a proven track record in implementing value-based care models that reward quality, efficiency, and better patient outcomes.
Leveraging advanced analytics, clinical expertise, and AI-integrated workflows, the company helps optimize Medicare Advantage Stars ratings and value-based arrangements – achieving over 4-Star performance and significant improvements in care coordination, cost control, and patient satisfaction within the first year.
“This partnership marks a pivotal step in our mission to redefine healthcare operations,” said Venkatgiri Vandali, Head – Healthcare & Lifesciences, Firstsource.
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“By integrating intelligent automation, deep domain expertise, and a human-first mindset, we’re enabling health plans to deliver smarter, more personalized, and outcomes-driven AI-enabled value-based care at scale.”
“Guidehealth is committed to making great healthcare affordable for all by combining AI and empathy,” said Sanjay Doddamani, MD & CEO, Guidehealth. “Partnering with Firstsource allows us to merge our care delivery expertise with advanced AI and digital platforms to create a powerful ecosystem for health plans and providers.”
Comprehensive Solutions for Health Plans
Through this alliance, Firstsource and Guidehealth will offer health plans a robust set of AI-enabled value-based care solutions designed to:
- Accelerate adoption of value-based care models with AI, advanced analytics, and clinical expertise.
- Streamline claims and care management using automation and data-driven insights for timely, appropriate care.
- Enhance member engagement through personalized, technology-enabled experiences that improve MA Stars ratings, reduce costs, and boost clinical outcomes.
