Bengaluru: CGI (TSX: GIB.A) (NYSE: GIB), an IT and business consulting services firm, has appointed Gopal Chhetri, Senior Vice-President, Asia Pacific Global Delivery Centers of Excellence, to lead its Global Capability Centers (GCCs) business.
In this role, Gopal Chhetri will spearhead CGI’s AI-first GCC strategy, focused on scaling delivery excellence, driving enterprise transformation, and strengthening India’s position within CGI’s global delivery ecosystem.
As Global Capability Centers evolve from scale-driven operations into strategic hubs for innovation, modernization, and enterprise resilience, CGI is enhancing its capabilities to help clients embed GCCs at the core of their enterprise agendas.
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The approach aligns GCC operations with strategic priorities while ensuring accountability for measurable business outcomes.
CGI currently supports hundreds of global enterprises through its Asia Pacific Global Delivery Centers of Excellence.
Gopal Chhetri to Drive AI-First Global Capability Centers Strategy at CGI
Commenting on the appointment, Rakesh Aerath, President, CGI Asia Pacific Global Delivery Centers of Excellence, said that with over 25 years of industry experience, Gopal Chhetri’s leadership will strengthen CGI’s ability to help clients transition from process efficiency to measurable business outcomes, including improved customer experience and business performance.
The appointment further reinforces CGI’s focus on client proximity and its commitment to enabling organizations to set up, scale, and transform their Global Capability Centers.
CGI continues to leverage its global delivery model and decades of experience to help clients derive sustained value from their GCC investments.
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Speaking on his new role, Gopal Chhetri said he is honored to take on the responsibility at a time when GCCs are redefining their purpose and value within enterprises.
He highlighted that clients are moving from execution-led models to orchestration-driven approaches and are seeking GCCs that can modernize platforms, apply AI responsibly, and create long-term enterprise value.
As leader of the GCC business, Gopal Chhetri will focus on expanding CGI’s Global Capability Centers portfolio, scaling capabilities across digital engineering, cloud, and AI, and strengthening talent development, leadership pipelines, collaborative models, and market-ready delivery blueprints.
