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  • Firstsource Solutions Q2 FY27: Revenue Hits ₹28,256 Million, Up 22.2% YoY

    Firstsource Solutions Q2 FY27

    Mumbai: Firstsource Solutions Q2 FY27 results showed continued strong growth, with consolidated revenue rising 22.2% year-on-year to ₹28,256 million for the quarter ended September 30, 2026.

    The company also raised the lower end of its FY27 constant-currency revenue growth guidance to 10.5%-13%.

    Firstsource Solutions Limited (NSE: FSL, BSE: 532809), a global intelligence partner and an RP-Sanjiv Goenka Group company, reported its consolidated financial results for the quarter and half year ended September 30, 2026, according to IndAS.

    The Firstsource Solutions Q2 FY27 performance marked the company’s tenth consecutive quarter of double-digit year-on-year revenue growth.

    Firstsource Solutions Q2 FY27 Financial Highlights

    For the quarter ended September 30, 2026, Firstsource Solutions reported:

    • Revenue: ₹28,256 million (US$296 million), up 22.2% YoY
    • EBIT: ₹3,521 million, or 12.5% of revenue, up 32.1% YoY
    • PAT: ₹2,328 million, or 8.2% of revenue, up 29.7% YoY
    • Diluted EPS: ₹3.31

    The Firstsource Solutions Q2 FY27 results also reflected continued improvement in profitability, with EBIT growth of 32.1% year-on-year and PAT growth of 29.7%.

    Firstsource Solutions Q2 FY27: Half-year performance

    For the half year ended September 30, 2026, Firstsource Solutions reported revenue of ₹55,505 million (US$584 million), representing a 22.5% year-on-year increase.

    Half-year EBIT stood at ₹6,888 million, or 12.4% of revenue, up 33.4% year-on-year.

    Adjusted PAT stood at ₹4,551 million, or 8.2% of revenue, while reported PAT stood at ₹3,987 million. Adjusted PAT was adjusted for exceptional charges of ₹563 million, net of tax, recognized in Q1FY27.

    Diluted EPS for the half year stood at ₹5.66.

    Commenting on the Firstsource Solutions Q2 FY27 performance, Dr. Sanjiv Goenka, Chairman – RPSG Group and Firstsource Solutions, said:

    “Firstsource’s first-half results, with twelve consecutive quarters of sequential growth and eight consecutive quarters of margin expansion, reflect the strength of its strategy and the discipline with which it is being executed.

    As AI reshapes our industry, the company is moving beyond traditional outsourcing to build a business around technology-led solutions, deep domain expertise and accountability for outcomes. Its twenty-five-year foundation is being translated into productized capabilities that can scale intelligence across complex business processes.

    This is how Firstsource is positioning itself for the next phase of growth, by strengthening its competitive advantage, deepening client relationships and building a business capable of delivering sustained, profitable growth.”

    Firstsource Solutions Q2 FY27 Deal Wins

    Firstsource Solutions signed four large deals during Q2FY27, marking the seventh consecutive quarter in which the company secured four or more large deal wins. Two of the four deals came from new logos.

    The company also added 17 new logos during Q2FY27, among the highest additions in any quarter. These included six strategic accounts.

    Notable deals during the quarter included an expansion of Firstsource’s relationship with a leading UK-based MVNO for customer experience services across multiple markets, including the transition of in-house operations to its offshore delivery centre.

    The company was also selected by one of the top 10 healthcare payers in North America, an existing client, for claims processing services.

    In the US, Firstsource expanded its relationship with a leading non-profit managed care organization across multiple health plan operations.

    The company was selected by a leading UK and European bank for managed operations support services. This was a new logo for Firstsource.

    Firstsource also won a deal from a leading US-based student loan provider for legal and third-party collections services. This was also a new logo.

    Another large deal was secured from a leading digital bank in the US for customer experience services.

    The company continued to expand its relationship with one of the largest communications and media companies in the UK for collections, customer retention, helpdesk and digital support services.

    The Firstsource Solutions Q2 FY27 deal wins spanned healthcare, banking, financial services, communications, media, technology and other sectors.

    Firstsource Solutions Q2 FY27 adds 17 new logos

    Firstsource Solutions saw broad-based progress across its verticals during the quarter.

    Banking and Financial Services added nine new logos, with demand across financial crime and compliance, intelligent operations and collections.

    Healthcare added four new logos, with continued client engagement across payer and provider markets as clients shift towards AI-enabled, outcome-based models.

    Communications, Media & Technology added two new logos, supported by scope expansion and AI-led transformation initiatives.

    Diversified Industries added two new logos, with steady demand across Utilities and Retail.

    Firstsource Solutions Q2 FY27 Headcount

    Closing headcount at the end of Q2FY27 stood at 39,937, representing a net increase of 3,062 employees during the quarter.

    The voluntary attrition rate stood at 28.4% for employees in employment for more than 180 days.

    Firstsource Solutions FY27 Outlook

    For FY27, Firstsource Solutions has raised the lower end of its revenue growth guidance.

    • The company now expects revenue to grow in the range of 10.5% to 13% in constant currency terms.
    • Firstsource Solutions expects its FY27 EBIT margin to remain in the 12.25% to 12.75% band.

    The revised outlook forms a key part of the Firstsource Solutions Q2 FY27 results announcement, following the company’s 22.2% year-on-year revenue growth in the September quarter.

    Also Read: Southco Bets Big on India, to Double Ranjangaon Facility; Eyes Middle East Facility by 2027

    Author

    • Salil Urunkar

      Salil Urunkar is a senior journalist and the editorial mind behind Sahyadri Startups. With years of experience covering Pune’s entrepreneurial rise, he’s passionate about telling the real stories of founders, disruptors, and game-changers.

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