Mumbai: As Skoda Auto celebrates 25 years of operations in India and a global legacy of 130 years, the brand has announced a significant expansion of its customer network with the launch of its 300th touchpoint, now present across 172 Indian cities.
This development reflects Skoda Auto’s strategic vision to deepen its presence in Tier 2 and Tier 3 cities, where 75% of the new outlets are based, fueling the company’s aggressive growth roadmap in India.
Ashish Gupta, Brand Director, Skoda Auto India, said: “This milestone strengthens our commitment to delivering an exceptional customer experience. Expanding our network improves access to our vehicles and ensures consistent service quality across the country. We are growing closer to our customers while strengthening our relationships with long-standing dealer partners and welcoming new ones who share our values.”
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Skoda Auto Network Designed for Growth
- 300 touchpoints in 172 cities
- 5.5 lakh+ vehicles can be serviced annually
- 86% of new entries in the past 9 months are in Tier 2 and Tier 3 cities
- 30+ new cities added, offering better reach and faster support
This expansion enhances access to Skoda’s full product portfolio, including:
- Kylaq – the latest SUV driving new market penetration
- Kushaq and Kodiaq – offering robust options for SUV buyers
- Slavia – continuing Skoda’s strong sedan legacy in India
- A new global icon sedan set for launch soon
Enhancing Customer Ownership Experience
Skoda Auto India continues to invest in a customer-first ownership journey through:
- Skoda SuperCare – a complimentary one-year maintenance package
- Warranty and Roadside Assistance programs
- Transparent service schedules, ensuring first major expense only after 2 years or 30,000 km
- With this, Skoda ensures affordable maintenance, improved customer satisfaction, and long-term vehicle performance.
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Milestones That Reflect Momentum
The touchpoint expansion follows record-breaking sales in H1 2025, marking the company’s best half-yearly performance ever in India. As the brand moves forward, the goal is to go deeper into Tier 1 cities and further expand into smaller towns, providing premium experiences to a wider customer base.
“Our customers in smaller cities deserve the same quality and care as those in metros. This growth is a testament to Skoda Auto’s focus on inclusive expansion, innovation, and reliable aftersales support,” Gupta added.
As Skoda Auto continues its journey in India, the brand remains committed to building stronger connections, faster service, and more accessible ownership experiences for every Indian motorist.
