Mumbai: Firstsource Solutions Limited (NSE: FSL, BSE: 532809), a leading global provider of digitally-driven business transformation services and part of the RP-Sanjiv Goenka Group, has announced the launch of the Firstsource Gigsourcing Platform – a next-generation solution aimed at revolutionizing gig workforce management for enterprises worldwide.
Built as part of Firstsource’s relAI suite of AI-powered solutions, the Gigsourcing Platform enables enterprises to tap into a global pool of skilled freelance talent, providing the scalability, cost-efficiency, and flexibility needed to meet dynamic business demands.
The Firstsource Gigsourcing Platform integrates AI-led automation, intuitive workflow orchestration, and robust compliance features to create a powerful new operating model for the modern enterprise.
“The launch of our Gigsourcing Platform marks a key milestone in our UnBPO journey,” said Ritesh Idnani, Managing Director & CEO, Firstsource.
“We are transforming how organizations operate by blending human expertise, AI-powered agents, and a distributed talent pool to drive agility, efficiency, and non-linear growth. This platform isn’t just a solution—it’s a new way to work.”
Key Features of the Firstsource Gigsourcing Platform:
- AI-Driven Talent Matching: Smart algorithms match the right gig workers to projects based on skill and experience.
- Compliance-First Onboarding: Ensures alignment with regional labor regulations.
- Seamless Workflow Automation: Project creation, performance tracking, and task execution all in one intuitive interface.
- Integrated Payment Solutions: Hassle-free, automated payments for gig workers across geographies.
- Private SaaS Instance: Enterprises can build their own private freelancer ecosystem.
- Third-Party Integrations: SSO-enabled architecture for seamless enterprise integration.
“This platform is more than just a digital gig marketplace,” said Hasit Trivedi, Chief Digital & AI Officer at Firstsource. “It’s a robust ecosystem designed to deliver precision, speed, and flexibility at scale. By fusing AI with crowdsourcing, we’re reimagining workforce models for the AI-driven enterprise.”
The launch of the Firstsource Gigsourcing Platform follows Firstsource’s recent introduction of Agentic AI Studio, further solidifying its vision of reshaping the future of work.
Together, these offerings position Firstsource as a leader in next-gen workforce innovation—where gig sourcing, intelligent automation, and digital agility come together to deliver real-time enterprise transformation.
