Pune: Dulles Krishnan has been appointed General Manager, India Operations, at Avalara, Inc., the agentic tax and compliance company.
In addition to this responsibility, Dulles Krishnan will continue serving as the company’s regional Go-To-Market (GTM) leader, where he will lead Avalara’s strategic growth in India by driving operational excellence, strengthening customer engagement, and expanding regional partnerships to support the company’s mission of simplifying compliance for businesses of all sizes.
Avalara announced that Dulles Krishnan will oversee the company’s operations in India while accelerating growth initiatives across the country’s evolving tax and compliance ecosystem.
“We are delighted to appoint Dulles Krishnan as General Manager for India Operations,” said Scott McFarlane, CEO and Co-Founder of Avalara.
“Dulles is the kind of leader who inspires people and puts customers at the center of everything he does. He knows how to build strong teams and is deeply committed to helping our operations in India thrive as we scale.”
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Dulles Krishnan to Lead India Operations and Market Expansion
Krishnan brings over 25 years of leadership experience in technology, cloud solutions, and GTM strategy.
He joined the company in 2024 as Vice President of GTM for India at Avalara and has played a key role in shaping the company’s regional market strategy and customer success initiatives.
“I’m honored to take on this expanded role and lead Avalara’s operations in India,” said Dulles Krishnan. “India is a dynamic growth market with tremendous potential, and I look forward to working with our customers and partners to unlock new opportunities and drive impact.”
Before joining Avalara, Krishnan held senior leadership roles at global organizations including Coursera, Salesforce, AWS, IBM, and SAP, where he contributed to scaling enterprise solutions and driving digital transformation initiatives across markets.
In his new role, Krishnan will continue to champion Avalara’s commitment to helping Indian businesses navigate increasingly complex tax and compliance landscapes using agentic AI solutions and world-class support.
He will also focus on strengthening Avalara’s organizational culture and fostering a workplace environment where employees can thrive and deliver their best work.
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Avalara is the agentic tax and compliance leader. For more than two decades, Avalara has developed one of the most expansive libraries of tax content and integrations in the industry, supporting over 200,000 direct and indirect customers across more than 75 countries.
The company’s purpose-built AI agents automate end-to-end compliance processes with greater precision, from tax calculations and return filings to exemption certificate management and beyond.
