Gurugram: VinFast, the global electric vehicle (EV) leader, has officially partnered with Global Assure, a trusted name in automotive support services, to expand its customer service network across India.
This strategic move is aligned with the company’s mission to provide exceptional after-sales support and build a seamless EV ownership experience for Indian consumers.
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As the company gears up for the India debut of its premium electric SUVs – VF 7 and VF 6, this partnership with Global Assure will ensure nationwide customer care coverage, including:
- 24×7 Customer Call Center: Accessible support via trained professionals anytime, anywhere.
- Nationwide Roadside Assistance (RSA): Emergency support to ensure drivers are never stranded.
- Mobile Charging Solutions: On-demand EV charging services delivered to customers’ locations.
- Mobile Service Operations: Equipped vans for quick on-site repairs and technical support.
Customers can access these services through Toll-Free No: 1800-571-8888 or via email at vfcareindia@vinfastauto.in.
“This partnership is a vital step toward building a dependable and customer-focused EV ecosystem in India,” said Pham Sanh Chau, CEO Asia, VinFast. “Global Assure’s expertise and reach are instrumental as we prepare for the launch of our electric SUVs.”
Manish Vij, Co-founder & CEO, Global Assure, added, “We’re excited to deliver responsive and high-quality support tailored to the evolving needs of Indian EV users. Together, we aim to offer VinFast customers a smoother and safer ownership journey.”
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VinFast Global Assure collaboration Strengthens EV infrastructure in India
The VinFast-Global Assure collaboration represents a major leap forward in strengthening EV infrastructure in India, setting a new standard for customer-centric electric mobility.
