Mumbai: Hinduja Global Solutions Q3 FY26 results show steady client acquisition momentum and continued investments in AI-led transformation, even as the company reported a softer quarter during its ongoing strategic transition phase.
Hinduja Global Solutions (HGS), listed on BSE and NSE, announced its unaudited financial results for the third quarter of FY2026 (Hinduja Global Solutions Q3 FY26), highlighting progress in AI deployments, client expansion, and operational execution across its BPM and digital media businesses.
Hinduja Global Solutions Q3 FY26 quarter reported strong client acquisition momentum, building on growth seen in the first half of the fiscal year.
The company added 21 new clients for digital CX and technology solutions and 16 clients for HRO and payroll processing services.
The company also signed multiple engagements for AI-led early-scale deployments, particularly across BFSI, retail, and technology sectors.
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Hinduja Global Solutions Q3 FY26: Business Highlights Reflect AI Adoption and Client Growth
As of December 31, 2025, HGS had:
- 423 active digital CX/tech clients
- 873 HRO/payroll processing clients
- NXTDIGITAL serving more than 4.8 million customers
HGS maintained a global presence across 10 countries with 30 delivery centers, while its digital media business expanded network coverage to 4,500 pin codes, supported by two lakh kilometers of owned and partner fibre networks and 125+ NXTHUBs across India.
The company’s total headcount stood at 17,549 employees.
Hinduja Global Solutions Q3 FY26: Recognition and Analyst Coverage
During the Hinduja Global Solutions Q3 FY26 quarter, the company received multiple recognitions:
- HGS DaVinci CX analytics solution won the “AI in Customer Service – Best Outcomes, Predicting Problems” category at the Newsweek AI Impact Awards 2025 APAC & EMEA
- HGS Data and Analytics team named among the Top 50 Data and Analytics Teams at OnCon Icon Awards 2025
- Recognized as Leader in NelsonHall GenAI-Enabled Operational Transformation NEAT 2025
- Named Major Contender in Everest Group Digital Transformation Services for Mid-market Enterprises PEAK Matrix® Assessment 2025
- Named Major Contender in Everest Group Banking Operations Services PEAK Matrix® Assessment 2025
- Featured in Everest Group Impact Sourcing State of the Market Report 2025
- Listed in ISG Index Booming 15 – Managed Services Market Standouts (Americas)
Hinduja Global Solutions Q3 FY26: Financial Highlights
For the third quarter of FY2026 (consolidated BPM and Digital Media businesses):
- Revenue from operations: ₹1,075.4 crore (up 1.1% YoY)
- Total income: ₹1,192.2 crore (down 3.5% YoY)
- Total EBITDA: ₹133.7 crore
- EBITDA margin: 11.2%, compared to 19.0% in Q3 FY2025
Nine-Month FY2026 Financial Performance
For the nine months ended FY2026:
- Revenue from operations: ₹3,222.7 crore (down 0.6% YoY)
- Total income: ₹3,602.4 crore (down 1.6% YoY)
- EBITDA: ₹451.4 crore
- EBITDA margin: 12.5%, compared to 14.5% in the same period last year
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Speaking on the results, Venkatesh Korla, Global CEO of HGS, said: “Hinduja Global Solutions Q3 FY26 quarter demonstrated the resilience of our business and the steady progress of our transformation agenda. While a few client-specific volume shifts had an impact, our fundamentals remained strong, supported by healthy new client momentum and the continued expansion of key client relationships.
Our AgenticAI solutions, with human-in-the-loop, are gaining real traction in the market, with active deployments across banking, healthcare and consumer services, reinforcing the strength of our strategy and our focus on intelligent, outcome-based delivery.
With rising demand for AIdriven CX and intelligent operations, we are seeing a marked shift in the nature of client conversations. Enterprises are looking for partners who can combine domain expertise, advanced AI capabilities and a verticalized model, and HGS is well positioned to deliver on that expectation.
As we enter the last quarter of FY2026, we do so with confidence, sharper visibility into growth, and a stronger foundation for sustainable performance.”
Commenting on the Digital Media division, Vynsley Fernandes, Whole-time Director of HGS and CEO, NXTDIGITAL media businesses, said: “The Digital Media business reported a steady performance in Q3, supported by focused execution and operational discipline. Broadband subscriber traction remained consistent, driven by a healthier customer mix and an increasing uptake of higher-speed plans.
Our aggressive expansion into Tier-III markets is progressing as planned, with 59 out of 100 of the new identified towns, now operational and the balance scheduled to go live by Q1 of next fiscal.
The broadband vertical also recorded sequential margin improvement through cost optimization and better capacity utilization, while our digital television business maintained ARPU stability alongside operating efficiencies.”
