New Delhi: AI-native logistics and supply chain technology platform Shipsy has appointed Servo Sawhney as its new Chief Customer Officer (CCO).
The appointment reinforces Shipsy’s commitment to enabling customers to drive measurable value through AI and accelerate the adoption of autonomous supply chain capabilities.
Servo Sawhney to Lead Customer Success and AI-Driven Transformation
With over 20 years of experience across customer success, enterprise transformation, and go-to-market strategy, Servo Sawhney has contributed to the growth of several major SaaS enterprises, including HighRadius.
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His expertise in enabling businesses to unlock tangible outcomes through AI will support Shipsy’s mission to help customers realize greater value from logistics technology investments.
Driving Value Realization for Shipsy’s Global Customer Base
In his new role, Servo Sawhney will work directly with supply chain leaders to conceptualize and implement their AI-transformation strategies.
Addressing one of the industry’s key challenges – gaining a deep understanding of enterprise-level problems and deploying AI-native solutions – he will play a critical role in ensuring efficient value realization across Shipsy’s 150+ customers worldwide.
Strengthening Collaboration with Product and Engineering Teams
Servo Sawhney will collaborate closely with Shipsy’s product and engineering divisions to help customers automate operations, optimize workflows, and transition toward an agentic digital workforce.
His ability to translate complex technology into clear business impact is expected to support global enterprises in maximizing returns from their logistics and transportation management systems.
Soham Chokshi, Co-Founder and CEO of Shipsy, said, “At Shipsy, we are committed to building an agentic future for our customers, and achieving this requires a deep partnership with their organizations. Servo’s extensive experience in managing complex transformations for Fortune 500 companies positions him well to drive this vision. I am confident that he will play a pivotal role as we prepare for our next phase of growth.”
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Aligned with Shipsy’s Broader AI-Native Strategy
The leadership appointment comes shortly after Shipsy announced a strategic partnership with Tech Mahindra, aimed at strengthening AI-native capabilities for global retail, logistics, and consumer goods enterprises.
Shipsy’s AI-native Enterprise Transportation Management Platform supports Fortune 1000 organizations in transitioning to autonomous supply chains.
With Agentic AI at its core, the platform enables end-to-end enterprise transformation for more than 150 customers across 30+ countries.
Recognized by Gartner in the Transportation and Warehouse Management Magic Quadrants (APAC), Shipsy operates from offices in London, Amsterdam, Riyadh, Dubai, Singapore, and Sydney, with innovation hubs in India.
