Pune: To address the issue of long queues at ticket counters during peak seasons, Pune Railway Division is set to introduce the M-UTS service for the first time at Pune railway station. With this facility, passengers will be able to obtain a general ticket in just 10–12 seconds, ensuring faster and more efficient ticketing.
The M-UTS (Mobile Unreserved Ticketing System) machines will be operated by ticket inspectors and booking clerks, enabling quick issuance of printed tickets.
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Unlike traditional methods, passengers will not be required to stand in queues or use mobile applications. By simply informing the staff of their destination, travelers can receive a printed general ticket instantly through the portable printer connected to the M-UTS machine.
Benefits of M-UTS for Passengers
- No need to wait in long queues at ATVMs or ticket counters, ensuring significant time savings.
- Convenient printed ticket option for those who prefer not to show tickets on mobile phones.
- Mobile service allows ticket availability across the station premises, including booking offices and platforms.
- Tickets are issued in just 10–12 seconds, reducing congestion during festivals and rush hours.
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Railways to Ease Passenger Rush During Festivals
Railway stations across India, including Pune, experience heavy passenger traffic during major festivals such as Diwali, Chhath Puja, and Christmas. Even with additional trains, long queues at counters remain a challenge. The introduction of M-UTS aims to address this issue by providing a fast and convenient ticketing option.
Pune Railway Station Key Statistics
- Local train services: 41
- Total platforms: 6
- Daily trains arriving: 170
- Daily passenger footfall: 1.7 lakh
- Trains departing from Pune: 72
