Mumbai: Bank of India (BOI) has signed a strategic Memorandum of Understanding (MoU) with the National e-Governance Division (NeGD) under the Ministry of Electronics and Information Technology (MeitY). This partnership will integrate more than 250 government services onto the BOI Omni Neo App, leveraging the power of the UMANG (Unified Mobile Application for New-age Governance) platform.
This collaboration makes Bank of India the first bank in the country to embed UMANG services within a digital banking app, enabling citizens to access a wide range of government services seamlessly through a secure, familiar interface.
These include services related to EPFO, PAN, Passport, Railways, and ESIC, among others.
Also Read: Jana Small Finance Bank Launches iVanii App on World MSME Day
The MoU exchange ceremony took place on June 27, 2025, at NeGD headquarters in New Delhi. Senior officials, including Debabrata Nayak, Chief Technology Officer of BOI, Shampa Sudhir Biswas, General Manager, BOI, and Rajnish Kumar, Chief Operating Officer of NeGD, marked the occasion by highlighting the importance of integrating financial and e-governance platforms for last-mile service delivery.
“Bank of India’s integration with the UMANG platform is a pioneering step toward democratizing access to public services through digital banking. This is a major boost for our goal of citizen-centric governance,” said Rajnish Kumar, COO, NeGD.
“We are proud to support this landmark initiative and extend our digital capabilities to serve the nation better. BOI Omni Neo App now goes beyond banking to become a truly universal digital access point for Indian citizens,” stated Shampa Sudhir Biswas, General Manager, Bank of India.
Also Read: Star Health Insurance and Medi Assist Collaborate to Launch AI-Powered Claims Platform MAtrix
BOI Omni Neo App: Multipurpose Interface
The integration aligns with the objectives of the Digital India programme, promoting digital empowerment, service accessibility, and financial inclusion. BOI Omni Neo App now becomes a multipurpose interface enabling both banking and governance at users’ fingertips.
