Mumbai: Rezolv, India’s AI-native lending technology platform for financial services, has raised $12.5 million in a Series A funding round led by Norwest, with participation from Vertex Ventures Southeast Asia and India and existing investor 3one4 Capital.
Founded in 2024 by Karan Mehta and Sonali Jindal, former founders of Kissht, Rezolv serves banks and non-banking financial companies (NBFCs) through a comprehensive debt-collection platform powered by purpose-built artificial intelligence.
The company combines lending and collections expertise with an AI-first technology stack.
The newly raised capital will be used to strengthen Rezolv’s core AI capabilities across its lending technology suite, including sales, risk, underwriting and collections.
The company is also working toward end-to-end automation of lending workflows as it advances its vision of becoming a category-defining AI platform globally.
Rezolv Partners With More Than 22 Banks and NBFCs
Since its launch in 2024, Rezolv has partnered with more than 22 banks and NBFCs. Its customers include AU Small Finance Bank, ICICI Bank, Poonawalla Fincorp, Bajaj Auto Credit, Five-Star Business Finance, Muthoot Capital, Finova Capital, IndoStar, Protium, IIFL, Northern Arc, APAC Financial Services and Vridhi Home Finance, among others.
With AI solutions integrated across its workflows, Rezolv currently powers 6.5 million minutes of borrower conversations every month, enabling PAN-India collections across more than 12 million loan accounts.
The company said its Strategy Builder has delivered a 35% improvement in bounce and resolution rates.
Commenting on the fundraise, Sonali Jindal, Founder, Rezolv, said, “AI adoption is no longer the challenge as nearly every organisation today is implementing AI. The real challenge is metricisation: can you quantify the business impact AI is creating?
At Rezolv, we are solving this for debt collections by combining a comprehensive platform with AI and intelligence to deliver measurable outcomes across recovery rates, cost, productivity and workforce optimisation.
We believe the next phase of AI will be defined by measurable business outcomes, not just adoption. This investment will help us bolster these capabilities and further strengthen our proposition for the lending ecosystem.”
Jindal added that the investment would help Rezolv further develop its AI capabilities and strengthen its offering for the lending ecosystem.
Karan Mehta, Founder, Rezolv, said the latest funding round brings the company closer to its long-term vision of becoming an integrated part of the lending lifecycle.
“This fundraise takes us a step closer to our long-term vision of becoming an integrated part of the lending lifecycle. It also gives us the confidence to take our products to global markets.
Rezolv’s full-stack, AI-powered platform is built for lending in the AI era, and we are grateful for our investors’ shared belief in this vision. We believe the platform is well positioned to drive greater intelligence, efficiency and measurable outcomes across the lending ecosystem,” he said.
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Norwest Backs Rezolv’s AI-Native Financial Services Platform
Niren Shah, Managing Director & Head of Norwest India, and Nikhil Kookada, Principal at Norwest, said the investment reflects the opportunity to use AI to rethink financial services.
“Norwest is delighted to partner with Karan and Sonali at Rezolv to build a defining AI-native platform for the financial services ecosystem.
AI is creating an opportunity to fundamentally rethink financial services. Debt collection is one of the most compelling areas in financial services for AI-led transformation, given the scale, complexity, and highly manual nature of the existing ecosystem.
We believe the team has the ambition and capabilities to define a new generation of AI-led financial services infrastructure.”
The Series A investment will support Rezolv’s efforts to expand its AI capabilities across lending workflows, while strengthening its platform for financial institutions.
Vertex Ventures Southeast Asia and India Participates in Funding Round
Ben Mathias, Managing Partner, Vertex Ventures Southeast Asia & India, said financial institutions manage large volumes of internal workflows, documentation and processing required for compliance.
“All financial institutions have huge volumes of internal workflows, documentation and processing that are necessary to meet compliance requirements. Rezolv’s AI platform drastically reduces manual efforts and enables tangible business outcomes such as faster, predictable collections. We have partnered with Sonali and Karan in the past and are excited to do so once again in their new venture.”
Vertex Ventures Southeast Asia and India participated in the Rezolv Series A funding round alongside lead investor Norwest and existing investor 3one4 Capital.
3one4 Capital Deepens Investment in Rezolv
Akshay Sharma, Principal, Investments at 3one4 Capital, said the latest funding round reinforces the investor’s thesis around the shift from services to products as AI transforms debt collection.
“This round validates a thesis we’ve backed with conviction: the shift from services to product as AI transforms debt collection, and Rezolv’s full-lifecycle platform is capturing that shift in a way few have managed despite multiple prior attempts at this problem.
Beyond the product itself, Karan and Sonali have shown exceptional execution — the quality and sheer number of marquee lenders they’ve signed speaks to how deeply Rezolv has embedded itself in the ecosystem. Their execution gives us tremendous conviction to deepen our commitment as existing investors in this round.”
The latest investment takes Rezolv’s AI-native lending platform into its next phase of development, with the company focused on expanding its capabilities across sales, risk, underwriting and collections while pursuing its global ambitions.
