Purchase, N.Y.: Mastercard has announced a series of leadership updates designed to advance its strategic priorities, sharpen execution, and deepen customer focus as the company continues its growth trajectory.
The changes are aimed at aligning leadership with evolving customer needs, strengthening operational execution, and enhancing enterprise leadership capabilities across the organization.
The leadership updates reflect Mastercard’s commitment to reinforcing its customer-centric approach while leveraging the depth of its executive talent to support long-term growth.
As part of this evolution, Mastercard is bringing its customer focus under a unified structure to strengthen support, coordination, and accountability across markets worldwide.
The move is also intended to further integrate customer insights into the development of Mastercard’s products and services.
The leadership changes will take effect on August 3, 2026.
Under the new structure, Ling Hai, currently President of Asia Pacific, Europe, Middle East and Africa, will assume the role of Chief Financial Officer, succeeding Sachin Mehra.
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Mastercard said Ling Hai brings extensive operating experience across international markets, deep customer and product knowledge, and a strong commercial perspective to the position.
Sachin Mehra, who currently serves as Chief Financial Officer, will transition into the newly created role of Chief Business Officer. In this position, he will oversee country operations globally and lead Sales Enablement, Global Partnerships, and Digital Commercialization within a unified global go-to-market leadership framework.
Mastercard noted that Sachin Mehra’s operational discipline, financial expertise, and commercial acumen make him well-suited for the role.
Linda Kirkpatrick, currently President of the Americas, will become Chief Services Officer, succeeding Craig Vosburg. Throughout her tenure at Mastercard, Linda Kirkpatrick has played a key role in expanding the company’s engagement beyond payments, strengthening partnerships, and growing services offerings for financial institutions, merchants, fintech companies, and digital partners.
Dimi Dosis, President of Eastern Europe, Middle East and Africa, has been appointed Chief Commercial Payments Officer and will lead Commercial & New Payment Flows, succeeding Raj Seshadri.
Mastercard highlighted Dimi Dosis’ extensive regional and enterprise leadership experience, as well as his proven ability to drive growth and translate global strategy into effective local execution.
Jorn Lambert will continue in his role as Chief Product Officer while also leading Consumer Payments. In this expanded responsibility, he will bring together Mastercard’s stablecoin, agentic, and core payments initiatives under a unified leadership approach.
As part of the leadership transition, Craig Vosburg, currently Chief Services Officer, will become Vice Chair. In this role, he will serve as a global ambassador for Mastercard while partnering with regional leadership teams to strengthen key senior stakeholder relationships.
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Raj Seshadri, currently President of Commercial & New Payment Flows, will transition to the role of Senior Strategic Advisor to the CEO. In this capacity, she will support senior client engagement efforts, strategic partnerships, and emerging growth opportunities across Mastercard.
Additionally, Tim Murphy, Vice Chair, will retire from Mastercard in October as previously planned.
Michael Miebach, Chief Executive Officer of Mastercard, said: “Mastercard has built strong momentum by staying close to customers and anticipating where their needs are headed. That drives our innovation and how we deliver meaningful solutions for their customers.
“These leadership updates build on our strategy by aligning our team to that opportunity — strengthening execution, advancing a more connected customer experience and positioning the company for our continued growth.”
According to the company, the latest leadership appointments reinforce the strength of its executive bench while supporting the company’s strategy of delivering greater value to customers and partners through enhanced collaboration, innovation, and execution.
