New Delhi: Global SaaS-based lending platform Biz2X has joined forces with Amazon Web Services (AWS) to unveil an industry-first Agentic AI Digital Lending Solution built on Amazon Bedrock, designed to revolutionize digital lending for banks, NBFCs, and fintech institutions.
The Agentic AI Digital Lending Solution integrates multilingual conversational AI to accelerate loan origination and servicing, particularly benefiting small and medium enterprises (SMEs).
Biz2X projects that its technology will enable financial institutions to disburse over ₹8,500 crore in loans within two years while reducing loan approval times by up to 50% and boosting lending volumes by 30%.
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Agentic AI Digital Lending Solution to Empower Lenders with Conversational AI
Biz2X is investing ₹100 crore in AI and related technologies to advance this initiative. AWS will provide infrastructure support, advanced AI/ML tools, robust security frameworks, and access to its partner network for go-to-market expansion.
The Agentic AI platform uses conversational AI agents to guide borrowers through loan applications, automate document verification, and provide real-time support.
After loan disbursement, the system handles payment reminders and customer queries 24/7, improving both customer experience and loan recovery processes.
Transforming SME Lending Through Automation
Rohit Arora, CEO and Co-Founder of Biz2X and Biz2Credit, stated, “Our collaboration with AWS marks a leap forward in digital lending. The Agentic AI Digital Lending Solution empowers financial institutions to improve transparency, reduce approval times, and expand access to credit using AI-driven decisioning.”
The new solution also incorporates BizBot, Biz2X’s proprietary automation engine, enabling intelligent workflow automation and real-time multilingual insights for lenders.
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BizBot Integration and Global Reach
Operating on AWS’s secure cloud infrastructure, the Agentic AI Digital Lending Solution supports financial institutions in bridging the ₹30-lakh-crore MSME credit gap in India and expanding credit access in emerging markets such as the Middle East.
The Biz2X–AWS collaboration marks a key milestone in the evolution of AI-powered and cloud-enabled lending platforms.
Redefining the Future of AI-Driven Financial Services
By leveraging AWS’s scalability and Biz2X’s domain expertise, the initiative aims to foster financial inclusion, enhance borrower experiences, and drive sustainable growth across global lending ecosystems.
